Policies

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Public Disclosure

Fair Practices Code

Grievance Redressal

Integrated Ombudsman Scheme

Customer Education

Regulatory Discloure

Policies

Assignment

Policy

Customer Service

Policy

Interest Rate

Policy

Policy on

Appointment of

Statutory Auditors

Policy on Internal

guidelines on corporate

governance

Charter for Information Security Committee

Digital Lending

Compliance

KYC_AML

Policy

Policy on Asset

Classification and Provisioning Norms

Policy on Loans &

Advances to Directors and

Senior Officers

Code of

Conduct

Fair Practice

Code

Outsourcing

Policy

Policy on Compromise Settlement and

Technical Write-off

Credit Risk

Management Policy

Fraud Risk

Management Policy

Policy for treatment of

Wilful Defaulters and

Large Defaulters

Policy on Fit and

Proper Criteria

of Directors

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